QRuisine Terms of Service Agreement

TERMS OF SERVICE AGREEMENT

This Terms of Service Agreement ("Agreement") is entered into between QRuisine ("Qruisine"), and the user ("User") who intends to use the services offered by QRuisine. By accessing or using QRuisine's services, User acknowledges that they have read, understood, and agree to be bound by the terms and conditions of this Agreement. If User does not agree to these terms, User may not use the services offered by QRuisine.

1. Definitions
  • "Services" refers to the digital menu creation, management, and sharing services offered by QRuisine.
  • "User Content" refers to any menus, images, descriptions, pricing, or other content uploaded or transmitted by User through the Services.
2. Description of Services
  • QRuisine provides a platform for restaurants and cafes to create and manage digital menus accessible via QR codes. We offer both free and paid plans with varying features, including but not limited to menu creation, customization, online ordering, and analytics.
  • Online Ordering Functionality: QRuisine facilitates the transmission of order details (menu items, quantities, and user contact information) from the user to the menu owner. All subsequent interactions, including payment processing, order fulfillment, delivery, and dispute resolution, are solely between the user and the menu owner. QRuisine is not responsible for any aspect of the transaction beyond the initial transmission of order details.
3. User Accounts
  • Eligibility: You must be at least 18 years old to create an account.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Accuracy: You agree to provide accurate and complete information when creating your account and to update your information as needed.
4. Use of Services
  • Permitted Use: You may use our Services for lawful and legitimate business purposes in accordance with these Terms.
  • Prohibited Use: You agree not to:
    • Use our Services for any illegal or unauthorized purpose.
    • Transmit any harmful or offensive content.
    • Attempt to gain unauthorized access to our systems.
    • Interfere with the operation of our Services.
    • Use our Services to send spam or unsolicited messages.
    • Infringe upon the intellectual property rights of QRuisine or others.
5. Menu Content and User Data Ownership
  • Responsibility: You are solely responsible for the content of your digital menus, including images, descriptions, and pricing.
  • Accuracy: You agree to ensure that your menu content is accurate and up-to-date.
  • Compliance: You agree to comply with all applicable laws and regulations regarding food labeling and advertising.
  • Ownership: User retains all ownership rights in any data, files, or other content ("User Content") uploaded or stored on the Services.
  • QRuisine does not own or claim any rights to User Content and will not use, modify, or disclose User Content except as necessary to provide the Services or as required by law.
  • User is solely responsible for ensuring that User Content does not infringe any third-party intellectual property rights or violate any applicable laws or regulations.
6. Data Privacy

QRuisine collects and stores the following user and menu owner data:

  • Menu owner login information (via Google Login).
  • Menu content (images, descriptions, pricing, etc.).
  • User order details (menu items, quantities, and contact information) transmitted to menu owners.
  • Menu owner subscription information.

QRuisine takes reasonable measures to protect this data; however, users are responsible for the accuracy and security of their own information. QRuisine will not share user data with third parties except as required to provide the services, as disclosed in the 'Third-Party Integrations' section, or as required by law.

7. Payment and Subscription
  • Paid Plans: If you subscribe to a paid plan, you agree to pay the applicable fees.
  • Billing: Fees will be billed according to your chosen subscription plan.
  • Cancellation: You may cancel your subscription at any time. However, no refunds will be provided for partial subscription periods.
  • Price Changes: QRuisine reserves the right to change its subscription fees and payment policies at any time, with notice to User.
  • User agrees to pay all fees and charges incurred in connection with the use of the Services in a timely manner.
8. Intellectual Property
  • QRuisine IP: QRuisine retains all rights, title, and interest in its Services and intellectual property.
  • User Content: You retain ownership of your menu content, but you grant QRuisine a non-exclusive, royalty-free license to use your content for the purpose of providing our Services.
9. Disclaimer of Warranties

QRuisine provides its Services "as is" and "as available" without any warranties, express or implied. QRuisine does not warrant that the Services will meet User's requirements, be error-free, uninterrupted, or secure. QRuisine disclaims all warranties, whether express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

QRuisine shall not be liable for any damages arising from the use of, inability to use, or reliance on the Services, including but not limited to, direct, indirect, incidental, special, or consequential damages. QRuisine's liability for any claim arising out of or relating to this Agreement shall not exceed the amount paid by User to QRuisine for the Services. QRuisine shall not be liable for any damages arising from the unauthorized access to or use of User Content.

11. Indemnification

User agrees to indemnify, defend, and hold harmless QRuisine and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to User's use of the Services, User Content, or User's breach of this Agreement.

12. Termination

QRuisine may terminate this Agreement and User's access to the Services at any time, with or without cause, by providing notice to User. Upon termination, User's access to the Services will be immediately terminated and all User Content may be deleted. The provisions of Sections 3, 5, 6, 7, 8, and 10 of this Agreement shall survive any termination.

13. Changes to Terms

QRuisine reserves the right to modify these Terms at any time. We will provide reasonable notice of any changes. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

14. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India, without giving effect to any choice of law or conflict of law provisions. Any dispute arising out of or relating to this Agreement shall be resolved exclusively in the courts of competent jurisdiction within the District of Hardoi, Uttar Pradesh, India.

15. Miscellaneous
  • This Agreement constitutes the entire agreement between QRuisine and User regarding the Services and supersedes all prior agreements and understandings, whether written or oral.
  • QRuisine may assign this Agreement or any of its rights or obligations hereunder without User's prior consent.
  • User may not assign this Agreement or any of its rights or obligations hereunder without the prior written consent of QRuisine.
  • The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of such provision or the right to enforce such provision.
  • If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Third-Party Integrations: QRuisine utilizes the following third-party services:
    Google Login: For menu owner account authentication.
    Razorpay: For payment processing related to menu owner subscription plans.
    By using QRuisine, you acknowledge and agree to the terms and conditions of these third-party services.

By using the Services, User agrees to be bound by the terms and conditions of this Agreement. If User does not agree to these terms, User may not use the Services offered by QRuisine.

For any questions or concerns regarding these Terms, please contact us at support@qruisine.com

Address: Near Rajeev Tent House, Malkanth, Bilgram, Hardoi, Uttar Pradesh, India - 241301